Welcome to Greenwood Refrigeration
At Greenwood Refrigeration, we pride ourselves on providing top-notch HVAC services to our valued customers. If you’re planning your first visit to our company, here’s a comprehensive guide to help you prepare and make the most of your experience.
1. Scheduling Your Appointment
When you contact us to schedule your first visit, our friendly staff will:
- Ask about your specific HVAC needs
- Provide available time slots
- Confirm your contact information
- Answer any initial questions you may have
2. Preparing for Our Visit
To ensure a smooth and efficient service, please:
- Clear the area around your HVAC unit
- Make a list of any concerns or issues you’ve noticed
- Gather any relevant documentation (e.g., warranty information)
3. During the Appointment
Our experienced technicians will:
- Arrive promptly within the scheduled time frame
- Introduce themselves and explain the inspection process
- Conduct a thorough examination of your HVAC system
- Answer your questions and address concerns
4. Post-Inspection Consultation
After the inspection, we’ll provide:
- A detailed report of our findings
- Recommendations for repairs or maintenance
- A quote for any necessary services
- Information about our warranty and service plans
5. Follow-Up
We value your feedback and will:
- Send a satisfaction survey via email
- Address any post-visit questions or concerns
- Schedule follow-up appointments if needed
At Greenwood Refrigeration, we’re committed to providing dependable HVAC service, repairs, and installations. Your comfort is our priority, and we look forward to building a long-lasting relationship with you, ensuring your heating and cooling systems operate at peak efficiency year-round.